Welcome to Taxexceller.com. We are an online platform that allows the User to connect and consult with Experts, and to avail other services in the areas of Tax and regulatory. This privacy policy outlines what information we collect from you, how we use it, and how we protect it. We take your privacy seriously and are committed to protecting your personal information and user information. By using our services and the website or by otherwise giving us your information, You agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal information and user information in the manner prescribed under this Privacy Policy and further signifies your agreement to this Privacy Policy. If you do not agree to this Privacy Policy, do not subscribe to the services, use the Website or give us any of your information in any manner whatsoever.

 

INFORMATION WE COLLECT

We may collect personal information such as your name, email address, phone number, postal address and payment details. We may also collect specific information about your computer or other devices that you use to access our sites, including IP address, geo location information, unique device identifiers, browser type, browser language, and additional transactional details. 

 

We may record specific information about your use of our sites (like log files, clickstream data, a reading history of the pages you visit, search terms you browse and its search results), traffic data (e.g., time/date of access, session identification number, access times, referring websites).

 

In order to enable us to provide services including e-file your income tax return, to prepare and e-file e-responses/ submissions in relation to your statutory compliances concerning Income Tax and GST and to provide advice and consultancy about tax and regulatory aspects, you may be required to provide information about your login credentials in Income Tax and GST websites, and relevant records and documents such as financial statements, tax audit report, notices received etc. corresponding to the required services, collectively, this information is hereby referred to as the “user information”. You agree that any user information, you give to us will always be accurate, correct and up to date. 

 

HOW WE USE YOUR INFORMATION

We use your personal information and user information to provide you with our services. We may also use your information to improve our website and services, and to communicate with you about updates and promotions.

 

We do not sell or rent your personal and user information to third parties. We may share your information with third-party service providers or affiliates who assist us in providing our services. These providers are required to keep your information confidential and are not allowed to use it for any other purpose.

 

We may also share your information if required by law, to protect our rights or property, or to comply with a legal process.

 

YOUR CONSENT

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. 

 

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

We take great care in ensuring the correctness, effectiveness and qualitative-ness of all the e-filings/responses/submissions concerning statutory compliances in relation to Income-tax and GST. All the e-filings/responses/submissions on your behalf shall be uploaded in the respective portals of Income-tax and GST web-portals, only after obtaining your written approvals and consents and they shall be e-filed/uploaded on your behalf only and we shall have no direct or indirect liability, or responsibility, whatsoever, which may or may not arise, consequent to the processing of such e-filings/ responses/submissions by the concerned Income-tax and GST Authorities. 

 

In order to use our services, you may choose to provide your user information, at your own risk, without any intended or unintended implication to us. Any inappropriate use, misuse or theft of such user information and personal information by any third party, through any illegal means including hacking, will not make us liable in any respect. 

 

DATA SECURITY 

We securely store your data at the home location i.e. India. By submitting information on the website, You agree to this storing of data. We will take such reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We have put in place necessary security practices and procedures to safeguard and secure such personal data against loss, theft, unauthorized access, disclosure, reproduction, use or amendment.

 

In using the website, You accept the inherent security implications of data transmission over the internet as no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. Therefore, the use of the Website will be at your own risk and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond its reasonable control and you agree not to hold us responsible for any breach of security.

 

In the event, we become aware of any breach of security of your information, we will promptly notify You and take appropriate action to the best of our ability to remedy such a breach.

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THIRD PARTY CONTENT AND LINKS TO THIRD PARTY WEBSITES 

Our Sites may contain content hosted or served by third parties or link to the websites operated by affiliates of ours or third parties. Please be advised that the terms described in this Privacy Policy do not apply to the information gathered by these third parties. We are not responsible for the actions and privacy policies employed by any third party, and our hosting of third-party content or linking to third-party websites does not constitute an endorsement of the content or business practices of those third parties.

 

RIGHTS CONCERNING YOUR INFORMATION

We shall not retain your personal information and user information for a period longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through email at contact@taxexceller.com. Even after your account is terminated, we may retain your information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons.

 

Depending on the jurisdiction, you may have the right to access, correct, delete, restrict the use of or receive a copy of, specific information covered by this Privacy Policy. You may also have the right to request that we refrain from processing such data depending on the jurisdiction. Please bear in mind that if you exercise such rights, this may affect our ability to provide our services. While we make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on your claims, if allowed or required by applicable laws.

 

COOKIES AND TRACKING TECHNOLOGIES 

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit our website. They help us remember your preferences and improve our website's performance.

 

You can control cookies through your browser settings. However, disabling cookies may limit your use of certain features on our website.

 

UPDATES TO PRIVACY POLICY 

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

CONTACT US 

If you have any questions or concerns about our privacy policy, please contact us at contact@taxexceller.com. Should you wish to report a complaint or if you feel that we have not addressed your concerns in a satisfactory manner, you may contact navneet.saraf@taxexceller.com to resolve the issue.

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DISPUTE RESOLUTION & JURISDICTION 

Unresolved issues (if any) relating to privacy policy shall be governed by and construed in accordance with the laws of India and acceptance of policy terms irrevocably consent to the exclusive jurisdiction of courts located at New Delhi to adjudicate and decide any dispute arising hereunder.

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YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE